Information We Collect
Direcoin may collect contact details, account credentials, identity verification information, transaction-related information, device data, and support communications.
Verification information may be requested to assess account eligibility, prevent misuse, support compliance review, and respond to customer service questions.
How Information Is Used
Information may be used to create and maintain accounts, review identity, provide wallet and exchange features, monitor risk, communicate with customers, and satisfy legal or operational requirements.
Direcoin does not present personal information as a product for sale. Information sharing is limited to operational, service provider, legal, security, and compliance purposes described in account materials.
Security and Retention
Customer information may be protected through access controls, monitoring, retention rules, and operational safeguards appropriate for a financial-service environment.
Records may be retained when needed for compliance, dispute handling, security review, and account administration.
Customer Choices
Customers can contact Direcoin about account information, privacy questions, and support requests using the contact page.
Some information may be required to maintain an account or complete verification.